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Vertex Consulting Group Welcomes Matt Klang

Posted on 3/7/2016 by Jonas Vachal

The Vertex family is growing!

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New Customer Portal App

Posted on 1/28/2014 by Jonas Vachal in Help Desk Client Why Vertex Customer Service

One of the key frustrations of managing Information Technology is keeping up to date on service issues. Service tickets can take many different paths. Some may be resolved in minutes, while others may take weeks and involve review and further planning. At Vertex we think you should be able to track your own service tickets without drowning in technical detail. And you should be able to do this without having to remember account names, passwords, and portal web addresses. All of that is our job. So we have designed our very own Customer Portal App.

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