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Total Care

Your Business Lifeline

 

Just running your business is risky enough, and today’s business technology is evolving at a speed never before seen. As a small or medium-sized business, you can waste a lot of your valuable time and resources simply trying to keep up.

At Vertex Consulting Group, technology management is what we do – all day; every day. And we’ll always have your back.

As the owner of a small or midsized business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support.

Partnering with Vertex Consulting Group to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.

Vertex Consulting Group can provide affordable, 24 X 7 best practices monitoring and management of all your IT assets, including systems, software, devices, cloud and virtual resources. We’ll also be informed with automated alerting of any event that may affect the normal operation of IT.

When there is a problem, we can accurately diagnose and resolve most issues through rapid remote remediation that takes much less time than onsite visits, saving you the often considerable costs of downtime.

With all the IT health and performance data that 24 X 7 monitoring brings in, we are better positioned to help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment.
Vertex Consulting Group delivers best practices monitoring and management of all your IT assets with the use of hundreds of monitor suites. These suites are sets of monitoring and alerting rules, developed in partnership with leading vendors like Microsoft, Intel, Cisco, Symantec and others. Monitor suites help ensure that everything in your IT environment is being effectively monitored and alerted on, and puts performance-related data at our fingertips. Detailed, accurate data also helps expedite diagnostics and resolution when IT issues do occur.

Because the managed services platform we use has an open architecture, any customer environment, no matter how diverse, can be easily integrated. Any changes, such as the addition or removal of systems, devices and software are detected automatically and accommodated smoothly.
You can use technology to drive competitive advantage and greater profit for your business, without assuming the burden of managing that technology.

Find out how Vertex Consulting Group enables our partners to realize the business advantages of more advanced technology solutions by managing the complexity of IT.
The complexity of IT and the perception of increased risk can be a barrier to adopting new systems and networks for many small and midsized accounting firms. However, the application of new and improved IT solutions can create real opportunities to increase efficiency and competitive advantage.

To gain the advantages of IT without the risk and complexity, partner with Vertex Consulting Group. We’ll help ensure that IT remains an asset to your business and help optimize your returns from your technology investments. For example, the managed services platform we use provides the ability to easily monitor, track and manage the lifecycle of each IT asset from purchase through retirement, making sure you get the most out of vendor warranties, and maximizing its performance and value along the way.

Vertex Consulting Group can perform system-wide trend analysis and identify specific ways to optimize configurations, streamline processes and reduce operational risks with your IT. The result is that you get to take advantage of new technical solutions without having to worry about how to manage or maintain it, and you can be confident that the value of your IT investment is being protected.

 

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