Call Us AnytimeSeriously, we mean it!
Truely Unlimited 24x7 Support
Our engineers are in the office 24 hours a day, 7 days a week. You can expect to reach an actual engineer (not a call-taker or dispatcher), all day, every day. Emails will get a response within 2 hours regardless of when they were sent in. We don’t have an hourly rate and the term ‘out of scope’ isn’t in our vocabulary. Onsite or remote, support labor is 100% included. Your staff is empowered by having direct access to highly trained engineers who know your network and systems. Our business goals are perfectly aligned with yours. We are highly motivated to ensure your systems are operational, your staff is happy and projects are completed on time and within budget. Our success is directly tied to your up-time and staff happiness.
What People Are Saying
The service with Vertex has been remarkable. They are prompt to respond to our requests and often problems are fixed so quickly, it’s like they never happened. They have been a great resource to us when dealing with our other IT companies – telephone and internet – as well. Very pleased with our relationship with Vertex.Dr. Edie B.
Believe it or not, hotels are pretty complex, technological beasts. Our little building utilizes several cloud networks hosted all over the planet. Even our telephones are little cloud units – and in addition, we use several local networks to run our hotel, boutique and restaurants. On top of all that we piled over 50 work stations, point of sale terminals, printers, display monitors and even computers to control our building systems.
How do we keep it running? With one phone call to our Vertex dudes. No muss, no fuss, no problem!Mike Nelson
We're Here To Help!
3000 7th Ave. North
Billings, MT 59101
Support Desk: 24 x 7 x 365
Office Hours: M-F: 8am - 5pm MST